★☆☆☆☆

Esther teichroeb

5 months ago

Very hesitant to even give 1 star!!!nHow in blazes is a u201cUrgent Careu201d, with who you just spoke closed when you get there???!!Nothing was mentioned about being closed when spoke with them!?!?? At 1100 the nurse doesnu2019t have her laptop and isnu2019t here u201cyetu201d.

★★★★★

Barbara Ball

a year ago

Every person was so kind and very helpful. Nicole saw me and she was an angel. Professional , knowledgeable, and immediately did things to make me feel better. She did treatment there and also called in medicines for me. I have there before and have always have found the same care. Thank you!

★★★★★

shawn cox

a year ago

Went in to Big Spring Urgent Care, they were kinda busy, so it took a few min to get seen. The nurse and the Dr were both great, very attentive, and very polite. Even called a few days later to check and see how I was feeling, would definitely recommend this place.

★★★★★

ruth ontiveros

a year ago

Can in today with asthma problems and the Nurse Practitioner was so kind and helpful with my needs. She listened to my concerns and before she even started with her own questions and asked questions on my health. The Assistant was also so kind and helpful and polite with asking questions about my health. I received home care at a urgent care center.nI highly recommended that for any kind of medical needs.

★☆☆☆☆

Terri Dominguez

a year ago

I went back to Urgent Care on Saturday 10/28/2023 as I had previously gone the Tuesday before for pink eye. When the NP Ms Hernandez went to the examination room I explained to her my eye was not getting better and that my ear now hurt and I could feel a pounding along with me having head congestion and that I felt awful. Let me tell you she had NO BED SIDE MANNERS!! She told me I had probably irritated my ear with a Q-tip even though I told her I had not used one in weeks. She assured me thatu2019s what it was and that that she would order some ear drops but could not do anything else for my other symptoms. She shrugged her shoulders and sent me on my way. She DEFINITELY DID NOT WANT TO BE THERE!! Really?? No wonder each time I have gone there I never see more than one other patient at a time. I had NEVER been treated so poorly there before, but I promise I WILL NOT be going back. I left and went straight to Affordacare on Gregg St and they were AMAZING and did everything to make me feel better. They took care of me, and I had a double ear infection, the eye drops I was taking were not working so a new one was ordered along with antibiotics for me ear and a shot for my other symptoms! ONE day later I feel so much better. Shame on Ms Hernandez for not caring about her patients! They lost me as one FULLY INSURED PAYING PATIENT FOR SURE. I WOULD NEVER RECOMMEND THIS PLACE!!