★★★★★

Rachel G

11 months ago

My mother recently had surgery at this Hospital. She spent two days and one night here. She was able to have her own room on the 6th floor. Night nurse Kristine and her CNA were amazing. I stayed with my mother all night and was glad to see the nurses constantly checking in on her and making sure she was comfortable. Every staff member we interacted with was very polite and helpful. Thank you LADMC!

★☆☆☆☆

O.J. Smith

10 months ago

These people are awful! It's hard to get somebody on the phone. They don't call back when you leave a message. Their customer is terrible. When you go into one of these offices it looks like you're in a 3rd world country some where! I saw the doctor and she barely addressed my problems and pushed me out of the door! The staff is super unhelpful! They didn't take my insurance because they failed to report to anthem that the doctor on my insurance card doesn't work there anymore and hasn't for TWO YEARS! So I had to pay cash and then they referred me to a list of doctors that don't take my insurance!!! So what did I pay $45 for? When anthem called them back to correct the mistake they didn't refund my money nor did they forward the referral codes to the doctor they referred me to that didn't take my insurance and I had to find that out on the day of my appointment! These people are the worst! Do not do business with them! This is a total scam! You're not going to get good health care if you do business with these people! If anything bad happens to you after you deal with them, it's 100% your fault! You have been warned! Hopefully it's not too late. This place needs to be shut down immediately!

★★★★☆

Kazi Fahima

a year ago

They used to serve with urgent care but now they closed it and you must have appointments to see a doctor.

★☆☆☆☆

Betsy Romero

a year ago

The clinic receptionist staff needs better training in phone etiquette. They donu2019t ask to place you on hold they just cut you off and put you on hold so hopefully itu2019s not an emergency. I was returning a call for an update on my elderly grandmother. They had called to tell us her transportation was there and they couldnu2019t find her. The first time I called I was cut off and placed on hold. The second time the lady on the phone was defensive, lacked empathy and threatened to not help me. Can you imagine asking if they found your grandmother and them refusing to provide you with a clear and concise answer? This staff needs to learn how to efficiently assist people, not tell them to u201cCalm downu201d and threaten to not help them especially when people are already frustrated with their lack of empathy and lack of crucial information. You canu2019t call someone and tell them their elderly grandma is lost and expect them to be calm, you guys are the u201cprofessionals!u201d I hope management assesses this incident and figures out a better way to handle things going forward.

★★★★★

Damian Rocha

2 years ago

Iu2019m coming from a 2 hour drive and the level of service of Dr Green and Staff (Karina ) are amazing ! Outstanding experience and I highly recommend! Suite 8668! 8th floor . Thank you !!!!