★★★★★

Mario Hernandez

3 months ago

The customer service at the UPS store #1519 was great. Employee 177408 was very knowledgeable and made the process much easier than expected. He is very professional and he made me feel rest assured that my request was going to be in good hands.

★☆☆☆☆

James Bach

8 months ago

Absolutely the worst customer service I have ever seen. The dark haired gal and her young colleague dude closed early and wouldn't take a UPS Drop-off. Nothing more, just an already wrapped and labeled package. They were in such a hurry they locked the gate without turning the open sign off. The older lady coming out said the were rude to her as well and couldn't get her out quickly enough. I highly recommend if you can use a more customer oriented store do so. I'm sure UPS itself would not like to hear how this store is operating.

★★★★★

Josh F

a month ago

Blake and Nick are amazing employees! They have excellent customer service and are extremely helpful and knowledgeable. This is the only UPS store I go to in Nevada.

★☆☆☆☆

Jonathan Uterhardt

6 months ago

This store was convenient while I was out shopping. To stop in and return my amazon packages.nDue to bad customer service and this stores policy, I was only able to leave the one package that you scan from the app.nThe one that you have to print your own return label, the clerk stated it would have to be taped closed. I never have taped a single amazon return. He could do it for $2. Of course, I mentioned that I'll just take it to my local store where they don't nickel and dime me.nSo I scanned the one and was about to leave and the clerk told me to take my empty box with me.nUnbelievable! If I could give half a star!

★☆☆☆☆

Samir Abdul

8 months ago

I always have returned items to Amazon through UPS store. Sometimes they tape my boxes for free they donu2019t hesitate and they always nice,but this store one of the employees so rude. Want to charge me a $3 dollars for just to put piece of tape on the box and when I tried to take some tape off the another box I have he was just looking until I finish and he said we donu2019t expect this package. What a poor customer service ud83dudc4eud83cudffbud83dudc4eud83cudffb