★★★★★

Gregory Brittelle

2 weeks ago

I scheduled my yearly physical with a new doctor (it had been sufficiently long that my primary care doc retired!) and I was a bit nervous as many things were new or changing. I had completed my forms online (highly recommend!) so when I showed up they asked my name and in a few minutes I was being weighed and off we went. No long uncomfortable dead time between nurse intake and doc showing up - all seemed to run pretty smoothly which was really fantastic given what I expectedu2026blood work right down the hall and in a day or two, I had results in the online portal with doctor commentsu2026something I dreaded was actually pretty easy! Great team at BCH! Great healthcare and top flight facility!

★★★★★

Karen Williams

a month ago

After an electric scooter accident, I had to go to the ER in Lafayette. The BCH staff were amazing. Everyone was fast and attentive. They answered all of my questions and kept me calm. Actually they helped me find the humor in a 70 year old wiping out on a sidewalk. Thank goodness for helmets. The doctors were thorough and kind. I highly recommend this hospital and I thank the entire staff for their professional care.

★★★★★

Jody Maughan

2 weeks ago

We are from out of town and had to get a cat scan done quickly. They got us in at the Lafayette branch. The personnel there were great and the experience went smoothly. Our doctor in Boston said the image was done well and told him what he needed to know.

★☆☆☆☆

Jonathan He

3 weeks ago

1 Star (only because zero isnu2019t an option)nnI strongly advise against choosing Boulder Community Health for maternity care. Our experience here was extremely disappointing from start to finish.nnThe staff has been consistently unfriendly, unresponsive, and difficult to reachu2014especially when urgent issues arise. For example, they lost my wifeu2019s lab sample, despite her being sick and urgently needing results. There is no direct phone line for follow-up; instead, you must rely on an inefficient chat system, causing critical health concerns to remain unanswered for hours or even days.nnTo make matters worse, their NP strongly pressured us into consenting to an unnecessary drug screen, despite clearly explaining to her that we don't use drugs and felt it was invasive and unnecessary. She implied we were irresponsible and stated she'd continue questioning us about drug use if we refused. Reluctantly, we agreed due to this pressure, and unsurprisingly, our results came back completely clean. Yet, they still charged us for this unnecessary test.nnI'm honestly shocked at this hospitalu2019s disregard for patientsu2019 privacy, their lack of accountability, and overall poor quality of care. Weu2019re switching providers immediatelyu2014this experience has been completely unacceptable.

★☆☆☆☆

Aleise Pierman

4 months ago

Visited the ER on 1/27/25.nNobody bothered to actually take my height/weight during triage, which was odd. Not a big deal.nI was not given any fluids for the duration of my stay despite asking multiple times and expressing that I was severely dehydrated. I wasnu2019t able to ingest it orally but I had an IV placed and it would have been nice to actually get some fluids through that, at least.nBedside manner wasu2026 weird. The entire time I was there, I just felt like the staff was irritated that I was in need of care. It felt like I was interrupting whatever else they had going on. They didnu2019t hesitate to let me know that I am just another chore for the day, and they had no concern for an issue that was pretty distressing to me.nUltrasound tech told me everything looks fine and healthyu201430 minutes later the doctor comes in and tells me something completely different.nIu2019ve never had the staff at a hospital treat me with such indifference before. Iu2019m not asking anyone to roll out a red carpet for me or genuflect upon my arrival but some basic bedside manner and maybe at least pretending to be empathetic would be cool.nnAll in all, I wish I would have gone anywhere else.