★★★★☆

K A

2 months ago

The staff, nurses, doctor (Dr. Salas) and Nurse Harris, CRNP, were all wonderful and provided excellent information, details and follow-up on my recent procedure. I was impressed with the medical staffs' professionalism and caring.My only complaint was timing: I was given an arrival time and a procedure time (45 minutes apart). When we arrived, I was told the scheduled procedure time was 15 minutes later than what I had been given. Then I just kept sitting in the waiting room, and watched several people who arrived way after I did get called back to the procedure area. I would ask about the status of mine, and the front desk staff would tell me you're next and just another few minutes, or less than 20 minutes more. I had to keep asking what was going on. No one came to me with updates. I wasn't taken back to the procedure area for almost 2 hours after my arrival time. Being starving and exhausted didn't make for a pleasant wait time. The procedure itself went well, and the after-care and follow-ups were also excellent.

★★★★★

Andrea Cosby

3 months ago

Initially posted a review about how great the staff were at offering customer service. Even when we had the communication break, everyone remained professional.I had shared about a communication break that was probably unfair. We managed to resolve the communication break. Davina was quite open to understanding my perspective as it relates to my insurance ending. I was in panic mode.Intentional listening is huge for me. She definitely provided that. I know most people are afraid to apologize. However, I'm humbled, thankful and definitely apologetic.

★★★★★

Thomasena D Holland

4 months ago

From the time I checked in at the receptionist desk. I was showed politeness and kindness. The Triarge nurse was polite also. They each listen to my concerns and gave me excellent answers. I didn't have to wait long to see the Doctor. Very Satisfied. Thanks. They took Good care of Me!

★★★★★

Tom Kistler

3 months ago

From checkin to checkout everyone I saw was very friendly and professional. Christina Fang was excellent. She Listened to and answered all of my questions very well. She was upbeat and made the appointment a very positive experience. Chelsea was also excellent during my checkout. She followed up promptly with relaying an additional question I had for Christina.

★★★★★

Nancy Wright

2 months ago

My recent experience was with Alana Harris, CRNP. She patiently made sure I was well informed about my condition, discussing the implications of all my recent labs and imaging. She then proceeded to recommend the appropriate next steps. She was very caring and knowledgeable. I am entirely satisfied with my office visit.