★★☆☆☆

Global Travel

10 months ago

Had an appointment at 8:40am today. I did arrive at 8:52am, I apologize and I accept accountability for being late. This however resulted in my appointment being rescheduled for next week. They apologized for the mix up so I'm not sure if it was a mix of me being late and them having an office schedule mix up but they could not fit me in today. I will be back next week, will update if I have the same or better experience. They seem nice, I just don't think they viewed me as a patient this time around and more like a number. Again, I'll give it one more try next week.

★☆☆☆☆

Luke Sky

a year ago

At one point my A1C was super high and Dr Brian Mcdaniels put me on a combination of metformin and trulicity. Been a weight management Dr this was a priority as the diabetes was so much out of control. Go forward to last year, my A1C was under control and on last years phisical, Dr Mcdanields told me to stop taking the Metformin and keep the trulicity for weight management as I am still obese. Even upped the dose from 1.5 to 3. My guess is he forgot to make notes or something because when the insurance asked for authorization for more refills, I make an appointment and get scolded by the Dr for not picking up the metformins. It took me by surprise and let me stunned... and at the time I just didnt have anything to say. I was told What is the point of coming here if you are not picking up your medication. You dont ever tell that to a patient!!!! You educate, you talk. This was very inappropiate of him to say. Because people will do just that. Stop coming!!! Only after I left the office, feeling confused, is when I remembered that it had been him that had told me to not take it because of how good my A1C was. Somehow, pharmacy tells me the prescription was now approved, so I take it for a couple more months but now they need authorization again. They call the office and the Dr declined. Probably because after the last visit, I complained to Baycare corporate about this. Obviously Baycare doesnt care. Look at their reviews... 2.9 out of 5 star for a medical office is very low... Avoid at all costs...

★☆☆☆☆

Colleen Obremski

4 years ago

I went to this place based on a family referral, but never again. I went for a follow-up visit for bronchitis that I was diagnosed 12 weeks prior when I went to urgent care and was still having symptoms. I ended up with a $350 lab bill because this office could not code properly and make the correlation between my visit and doctor ordered lab tests appropriately for the insurance company. I blame the billing staff and doctor for this error because they should be able to code properly so that the insurance company can see the lab tests are medically necessary based on the visit, and not experimental. I sent this office 3 faxes with information that the billing manager (Lisa) indicated she never received (even though I had sent/received receipts), so I had to take time to physically bring in the paperwork just for her to tell me that they would resubmit it. The few times I did speak with her both on the phone and at the office, she was rude and condescending towards questions I asked and frequently interrupted me. I do have very good insurance that typically covers most of my costs when things are submitted properly. I shouldn't be going for a simple follow-up visit that was recommended by urgent care and leaving with a $350 bill.

★★★★★

Patricia

2 years ago

I find all my Baycare doctors to be top notch. Dr Svetlana Enman has been my PC for a number of years and hopefully for all my remaining years (I'm 82). All my medical information is available on screen to all my Baycare doctors - this gives me 100% confidence that Baycare doctors are aware of my total health conditions and can communicate easily between themselves, and make the best assessments regarding my health. I love Baycare doctors - all of them

★☆☆☆☆

Greg Walker

8 months ago

Absolutely, by far ,hands down,without a doubt...the worst group of unprofessional professionals I've ever had to deal with. The doctors are ok....it's just the staff! They don't answer the phone, never call you back,forget to schedule you but tell you that you are all good and scheduled. I've never seen anything like it .