★☆☆☆☆

Maria Narro

2 years ago

If I could rate a zero I would. I have been coming to this office for years and I always feel uneasy and feel like they treat Latinos with disrespect in this office. I have seen for years the common courtesy for white patients but when its latinos its a different vibe. My doctor is amazing but the front staff is rude and disrespectful. They talk about owing money really loud for patients sitting behind you can hear the conversation. The management is just as bad who does nothing to make this a safe zone where sick people can come and be seen in a calm environment. I had a bad experience where a receptionist yelled at me and called me a liar. I was asked to leave and I almost passed out in the hallway because I wasn't feeling well. All because I said that they should have told us that if we rescheduled that we wouldn't be seeing our regular doctor. This is not the first time they have done this. My sister also had a situation where she complained about the front office to the owner and she was told that if she didn't like how they ran the office that she could leave. Unfortunately my sister is looking for a great doctor and for now she is still there because she hasn't found a doctor. Bottom Line here is that the doctor we see is the best doctor we have had since our original doctor left the office. We know great doctors are hard to find. It's unfortunately those good doctors have front offices that are not great at all. We are now on the search for a good office where we are treated equally and with respect. Enter at your own risk.

★☆☆☆☆

Felicia Miranda

2 years ago

I've given this place one too many chances. The older woman who works reception is always rude but I ignored it because my doctor was good. This time however I called and told them I would be 10 minutes late. The woman on the phone told me the doctor said it was okay and to still come in. I come in, am ignored for 10 minutes by reception and then get gaslighted about what time I came in and that I was not told to still come in. I could hear them talking to each other denying what I said. Apparently the staff here cannot get it together and like treating their patients like liars. I only came here because I wanted a doctor who was a woman of color but I'm good. I'll find someone elsewhere. If you're a BIPOC, I would avoid.

★★★★★

Eric 01

3 years ago

I have been a patient for 20 years and have had nothing but pleasant experiences. The staff is reliabley helpful and the doctors are excellent. I never feel rushed; the doctors take their time and listen astutely. I would completely recommend this practice for anyone looking for a new health care provider.

★★★★★

J B

2 years ago

I am very pleased with the care I received from this practice while a patient working on in-house physical and occupational rehabilitation following a hospital visit. I was particularly pleased with the care I received from Dr. DeFranco, whose attention and care for my condition was excellent. He returned calls promptly and was knowledgeable. Highly recommend.

★★★★★

Donna Crowder

a year ago

I have been coming there for about a year now and I have to say the medical staff there is awesome. They are so sweet. nice very respectful. Make sure that everythingu2019s good before I walk out the door. They Make sure that I can get the appointment that I need all the meds, I always like to see there smiling face