★★★★★

Ardavan Naeini

9 years ago

My favorite Urgent Care center. They are prompt, professional and courteous. No long wait. Fast admission. No tedious paper work. I have been here for at least 3 times now, and have been seen by 3 different physicians. They were all caring, professional and knowledgeable. They send you home with a discharge sheet explaining what you need to do and give you good advice for home remedies, upon request. The nurse taking blood pressure and temperature is very nice and professional too. Receptionist very kind and pleasant. Always a pleasure visiting you guys. Keep up the good work! Thank you ...

★☆☆☆☆

Abdul Alzindani

6 years ago

Horrible phone customer service. Borderline unprofessional. First time I called to schedule our first appointment, the lady that answered was very cold, almost annoyed that new customers are coming to their practice. I ignored that and went ahead with our appointment. The wait during our first appointment was about 45 minutes. Too long compared to our previous doctor. We saw a practicing nurse, Jessica, who was excellent.nnBut two weeks after our tests we still had not received any results. I called today to ask about our results to experience a very disappointing encounter with the lady that answered me. I told her I was frustrated by my experience. Her response was u201clife is too short to be frustratedu201d. I was speechless! Thatu2019s as childish a response as any. To have someone acting as customer support show little regards for how the customer is feeling is shocking.nnI reported my experience and hope they do something with it. I wanted to share this experience here for others to learn from and contribute to because I saw similar experiences from others on here. That tells me this location is not taking action to address their problems.nnItu2019s time to find a better practice. Itu2019s unfortunate that they have good people like Jessica, yet they allow poor phone service to drive away business.nn#Disappointing

★★★★★

Am Ddd

9 years ago

Wonderful care!!! They are kind and so helpful. Each staff member treated us with such kindness. The doctor Dr. Saima Butt was fantastic. She took her time going over what happened and each issue I was having. She was extremely thorough, and went over every detail. The office even followed up the next day to see how I felt and if I needed anything! Then the Doctor called three days after the visit to see how the specialist appointment she referred us to went. I was happy to hear that they are now taking on family practice patients! I am new to the area and will using Dr. Saima Butt for my families care. I highly recommend this practice for both an emergency or if you need a new physician. Fantastic experience.

★☆☆☆☆

Judy DeLuca

6 years ago

I wonu2019t be going back and neither will my family. The doctors and nurses were fine but I have spent countless hours on the phone with their u201ccustomer serviceu201d trying to get a refund check when both my insurance and I paid the same bill. It took my insurance company to call (with me on the line) to get them to even admit they had received double payment. Now 4 months later and I still donu2019t have my $150 back. Hope itu2019s worth it to lose my business. And maybe whoever else sees my review here.

★★★★★

Jeff Boyle

7 years ago

I went there for the first time to get a flu shot. The paperwork was not too bad and they brought me in rather promptly. Everyone I dealt with was very friendly and professional. The nurse who administered the shot was very good as it did not hurt much. I would definitely return.