★★★★★

Kam Diaz

5 months ago

Clay and Seth in finance are two of the best people we have ever met they cared so much to help us figure out a crazy problem with my grandpas endoscopy . They are those types of people we need in the wolrd they made us feel so welcomed and genuinely cared about .

★☆☆☆☆

Marcia P.

7 months ago

No falling or dying stars?They no longer have any free parking as promised making critical testing and follow up medical care impossable. Now even a visit to a PCP requires at least a $7 pay and more if they run late or need blood.

★☆☆☆☆

Traci Gendron

a year ago

If I could give negative stars I would. I canu2019t even begin to fully express the horrors that my family is going through because of this hospital. Seeing the number of recent reviews also expressing how terrible patients are treated, is telling. If you have a family member that needs medical care, I am BEGGING you for their sake and your own, that you do not choose this hospital.

★★☆☆☆

Junyong Pak

a year ago

I was quite utterly shocked at the lack of care and attention that my mother received while she was transferred here for a fall. Beverly Hospital wasnu2019t equipped to handle a small hematoma on the brain if it worsened so she was transferred here for monitoring. In the first 3 hours she had been here she asked for some food and water because she hadnu2019t eaten / drank anything in so long. They told her she couldnu2019t consume anything in case she had to get surgery. Understandable that these would be the standard instructions. But given the mild severity of the hematoma, she could have been given a little water to wet her mouth. It is absurd to think this would impact a surgery (and while as unlikely as it is to be required at this point). She then said she could administer an IV drip. Well if youu2019re going to deprive an elderly woman of food and water for 7 hours until her next imaging then of course!!! So an HOUR later she finally gets the drip.All the while her back is getting sore and she needs to sit up to alleviate the stress accumulating in her back (not where the injury is) and she is forced back down. I ask if we could get a pillow to put behind her and the nurse tells me she canu2019t because that would change the angle of her neck. Not that it would matter either way, but nou2026 it wouldnu2019t if you lowered the bed accordingly.I asked if they could remove the polish from her nail which was causing the pulse oximeter to continuously lose the reading and annoyingly keep beeping. She told me that wasnu2019t the reason (which it was) and then said she couldnu2019t remove the nail polish.Where exactly is the common sense?!? She spent so much more time and effort arguing why she couldnu2019t accommodate minor things than just trying to make the patient be more comfortable and less irritable, and make things that much easier for everyone all around.It was borderline torture. I was extremely close to just pulling her from the hospital against doctors orders and taking her home. The second star is for the benefit of the doubt that not everyone here is as bad as this nurse was. And you will have to take it on my word that I tried to be as nice as possible about it.

★☆☆☆☆

Viana Mendes

a year ago

I went to this facility tonight because I have been sick for a week now, and tonight I was having some serious issues. When my turn came, the charge nurse did my vitals, and when she finished the protocol, she instructed me to go to another room. I wasn't sure if she meant the waiting room, or the room adjacent to the one we were in. So, I said which room, she became very frustrated and said get up, you see the room with the door, that one. I said to her: Don't talk to me as if I were stupid, I'll have you know I have a Master's degree. I then asked her name, and she was very inarticulate, and said Betsy, but I heard Fetsy. So I asked her how does she spell her name. To which she responded: And you have a Master Degree?. So she showed me her name badge that read, Betsy. To which I responded, well I heard Fetsy, that is why I asked how to spell it. All I can say, is that I haven't encountered such a rude, condescending nurse in over twenty years. She made me feel so uncomfortable I had to leave. When one is sick, the last thing anyone wants is to be treated in a very rude and derogatory manner. I suggest, Betsy, you hang up your nurse's badge and find another profession, preferably one that doesn't deal with the sick.