★☆☆☆☆

Nashae Essential

6 months ago

Like HELL. The Front Office Staff in Columbia scheduled myself & the patient at lunch (while office was closed) Had us standing outside for fifteen minutes, no apologies. NEVER ever provided lab results! My son lab work & results sits. How about my child was iron was low and I didn't know about until 3 years old. My child has been in the office in the current year 2024, how about 1 of his important vaccination has been ordered and sat for 2 - 3 years since 2022. Now his school is worrying me, I trusted Children First! It's always hard to get a trustful answer, people to their jobs and answer the phone. I HATE it, and hate Is strong word. I truly dislike the office. They are not strongly skilled. Their overall rating is a 2 star and it's true. It's overwhelming & over populated. Do BETTER CHILDREN FIRST LLC the providers don't care. Turn over of staff every year especially in Largo, MD.

★☆☆☆☆

narissa mcravin

7 months ago

Iu2019ve been taking my child to this location since he was born. When we first arrived to this practice, service was great. However, it has started to decline in the most recent years and months. Iu2019ve been calling and trying to reach out to my childu2019s provider since the end of June without any response from anyone. The other recent reviews are actually startling, yet due to my recent experiences, not surprising. I will be pulling my child from this office and taking him to another office where children actually are first.

★☆☆☆☆

Diamond Johnson

7 months ago

First, I want to start off by saying I recently just switch my KIDS Doctors to this Doctors Office and Iu2019m already regretting it I believe itu2019s all black women that work there and everybody know black women do not like working. And yes Iu2019m a black woman.nThey say this Doctors Office is for kids. When you walk in. It do not feel kid friendly. Their energy is very off. Seem like nobody wanna work. Nobody has a smile on their face. When you walk in. Nobody is greeting you with happiness. Our first time there and they told us they cannot see us because we did not meet the window timeframe. Iu2019m so sad that I chose this office for my KIDS Doctors Office. The energy when you walk in just seems like nobody wants to be there. So sad

★☆☆☆☆

A. Jay

9 months ago

I do not know what is going at this office, since my child started going to this practice, but I am extremely upset at the most recent events involving his care. I have left several voicemails and messages and still have not received a call back or clarity regarding my concerns or frustrations. This is NOT okay, nor is it conducive to his care!

★☆☆☆☆

Alena C

a year ago

Dr. Satuyi is great however the admin staff needs some work. They never answer the phones so be prepared for that. My sonu2019s appointment was scheduled for 8:30am. We ended up walking out at 10:30am because they had us waiting for so long. When I arrived at 8:30am, the woman at the front desk told me his provider is late and wonu2019t be arriving until 9:30am. It would have been nice to be notified about this earlier. Anyway, she gave us the option to wait or reschedule. I already took leave and my son was already late to school so I decided to wait. I asked her if it was okay to go get my son some breakfast while we waited for an hour. She had a nurse triage him first and then they said I can go get him breakfast. We left at 9:00am and returned at 9:25am. We waited again and were called to back to see the doctor and waited in the back for over 30 mins. When I asked why it was taking so long, one of the nurses said my sonu2019s provider called out so they had to squeeze him in with a different provider. This was never communicated to me. I waited and waited. So unprofessional and inconsiderate of our time. I was so visibly upset that I thought it was best to leave and not return. This was about 10:30am. Our babies are the most important thing to us as parents. Itu2019s important that they are cared for and respected by the doctors and the admin staff alike. I hope Childrenu2019s First gets it together because it wasnu2019t always this way.