★★★★★

Michelle Gonzalez

2 weeks ago

I had an outstanding experience at this urgent care. From the moment I walked in, every single team member made me feel seen and cared for. Chris in triage was kind and attentive, and both Dr. Methani and Dr. Burns were incredibly thorough, compassionate, and went above and beyond to make sure nothing was overlooked. The entire staffu2014every nurse and tech I encounteredu2014was so kind, patient, and genuinely compassionate. You can tell this is a team that truly cares about their patients. Iu2019m extremely grateful for the level of care I received and would absolutely recommend this urgent care to anyone in need.

★★★★★

Sharon Seguin

a month ago

My husband and I both really like Legacy ER. Some locations have both their Urgent Care (during the day )and ER services after 9pm. This service saves me time and money .. I really donu2019t like waiting so much at a major hospital ER. I definitely would recommend Legacy to anyone. They have friendly and professional staff. Also they are so polite which I definitely appreciate!I have gone to Legacy for about 13 years not once have they been under staffed.

★☆☆☆☆

Twinz Play

4 months ago

I went here for assistance with something simple. The front desk was slightly kind, the check in personnel was very patient and kind, but the male Caucasian nurse/ doctor who assisted me was very RUDE! His bed side manner was non existent. He didn't wear a mask, he spit on my lip while talking, he told me there was nothing wrong when I knew there was, and he also tried to use alligator forceps before knowing the full picture of the situation. I had to tell him to stop and I had to ask for assistance from someone else who could at the very least ACT like they cared! I told him he was hurting me multiple times, he became frustrated and red, then he kept yelling and telling me not to move. Who wouldn't move when their in pain and have something metal being stuck in them? He needs to be retrained or FIRED! In my honest opinion I truly believe race played a huge part! I hope I'm wrong. Just be careful and cautious if you get him!

★★★★★

Rebecca Glasgow

4 months ago

I have had great experiences at both West and East Frisco Legacy Urgent/ER. The registration staff is kind and helpful. The medical staff is patient and warm. At my most recent visit to East Frisco, Dr. Murphy was excellent. My husband has had a positive experience there, as well as my kids when we have needed to take them.

★★★★★

Ari Binsau

5 months ago

My family and I have been using Legacy ER for approximately a decade. My children have severe anxiety, and they have worked with us when I explain situations. I myself have been treated there more times than I remember. Dr. Phillips has treated me MANY times over the years, twice catching issues I didn't think were serious enough for a formal ER visit and getting me admitted to a hospital as needed, including last week when he solved an 18-month long medical problem that had become acute that no other doctor had considered in that time. I am VERY grateful for that! I don't remember all the names of the doctors we have seen, and really know this one because I made a point of asking so I would remember. Anyway, thanks, y'all, for all the help over the years. Know that you are appreciated.