★★☆☆☆

mac man

2 months ago

Well hospital itself was ok. Had a battery replacement scheduled for pacemaker. Wanted bloodwork before sent me one place then had to go to another. No organization it seems. After battery replaced ordered food and it was funny u201centree says served withu201d but it is not it is extra according to the lady on the phone. Also the little extras like drizzle on the dessert was not on it is u201cextrau201d even though it says u201cfinished withu201d go figure. When called back lady on phone said entree is not served with those and menu is worded wrong.

★☆☆☆☆

Andrea Young

in the last week

Andrea YoungLocal Guideu00b711 reviewsu00b7Iu2019m 36years old and Iu2019m in good health around April 12th I started experiencing High blood pressure, chest pain, shortness of breath. I went to the ER, at Baptist where they ran blood work and EKG, that came back good. On April 16th I was at work and started not feeling well we took my blood pressure where it was 181/108 and we went back to ER, at Baptist, this time I stayed and ran more test Stress test, Echo, and CT of abdomen, that also came back good. On 04/18 I went unconscious and had to call EMS, back to Baptist. Each time suggestions of anxiety and sent me back home, let me add we asked for a scan of my brain on the 3rd ER visit because that was the only thing they hadnu2019t done. I was denied that after my request by Dr. Kevin Wurst. On 4/21, I went to a different hospital, I was diagnosed with acute syncopal episodes and a Colliod cyst in brain, which could have cause death. Which was removed on4/29. To the doctors who didnu2019t/wouldnu2019t scan my brain, I hope you listen to your next patient. To anyone who knows your body is off advocate for yourself and donu2019t give up.

★☆☆☆☆

Scott Hollingsworth

3 weeks ago

AVOID THIS HOSPITAL. I had two swallow studies and x rays done here, and it was a very unpleasant traumatic experience. The 2 women doing it were very physically rough with me and also mocked me about my speech impediment and appearance, they did it right in front of me as if I have no conscious because I am disabled. I recognized one of the womans voices from the appointment setup by phone she was being really mean to me. I only went ahead and dealt with it with the tests because I knew they were important. This was the worst treatment Iu2019ve received at a hospital. I have never had any other experience like this. And I was mistreated even when reporting this as well. I strongly urge other patients to avoid this hospital and if you have bad experience just take it to the state health resources or law enforcement or pursue legal action. Don't bother with this hospital. they have individuals, such as Amanda Huffmon, appear to be covering up instances of abuse in my opinion.

★☆☆☆☆

Andy Renner

4 months ago

My daughter had a procedure at Baptist Floyd through the outpatient surgery department and we were incredibly frustrated, angry, disappointed, and unsatisfied . Her procedure was scheduled for 530 pm and she arrived at 3:00, as directed by her doctor. The last few weeks had already been very difficult due to the circumstances which created the need for this procedure, and yesterday just multiplied all that trauma. It is my understanding that the outpatient surgery center shares anesthesiologists and operating rooms with the entire hospital, which clearly seems an administrative decision in order to save money by understaffing these departments. Therefore all PREVIOUSLY SCHEDULED surgeries are at the mercy of any emergencies which come in. My daughter ate breakfast and had a little water yesterday before 9 am, arrived on time for her surgery for and then proceeded to wait for FIVE hours past her scheduled time. A total of over seven hours since she arrived. The staff tried to move her to the recovery room with a recovering patient and were not going to allow her husband to be in the room with her until we intervened. They wanted to u201cclose the department upu201d for the night. Because of the long delay, her own doctor didnu2019t perform the procedure , which was an added disappointment as she felt more comfortable with her own doctor than someone she had never even met (and in fact did not even meet at all before the procedure) We have had several experiences at Floyd and were hoping that since Baptist had taken over it would be better. Instead it was our worst experience ever. She was not even headed home until 11:30 pm. No food , water, nothing for over 14 hours. Ridiculous and completely unacceptable. 0/10. If I could leave zero stars I would . Please, just go somewhere else if you need medical attention.

★☆☆☆☆

Deedra Ankrom

3 months ago

Baptist Health Floyd Pain Management - Dr. Habimana: I began having severe neck pain December 2nd. I was given an appointment for March 4th. I had several episodes of pain so severe I called Pain Management to see if I could get in sooner. I was told they would look to see if they could move anything around and they'd call me back. Since this was at 3:30 pm, I figured they were about to close and would call me in the morning. No such luck. At 11:00, the next day I gave up on getting a call from them, and I called them instead. Again, I was told they would call me back. They didn't. I called the Patient Experience folks at the hospital, to complain about their lack of attentiveness. Amanda from that department, called Pain Management, spoke to them, and told me they would call me. They did not call. If I could give these folks a Big Fat Zero I would. I had managed to get on a waiting list the last time I spoke with them, but after the third time of they'll call you and them not calling, I decided I'd rather go somewhere else where perhaps the staff would care about patients and their pain, more than Dr. Habimana and her staff seem to. So I cannot attest to their quality of care, but you have to get in the door to assess that, and I won't be going to see them, so I cannot rate that. I'm taking my pain to a different Pain Management practice.Edit: It's February 25th, and today these people finally called me, saying they had a message asking for a call from them. This is 11 days after the 3rd, and last time, I was told they would be calling me. It's far beyond what I'd describe as too late to indicate they're truly concerned about me and my pain. I told them I cancelled my appointment for March 4th, and have made an appointment to see someone else in another practice. I sincerely hope they hone their skills in at least appearing to be concerned about patients and their needs.