★★★★★

J T

2 months ago

Iu2019m very fortunate to have this service. I was assigned Katy as my case manager and physical therapist after a hip replacement surgery. She is knowledgeable, competent and very responsive. I think I would be at a loss without her support. Having her support in this period is extremely important and necessary. Because there are so many uncertainties and anxiety that accompanies this process. But Katy was heaven sent. She is very smart and compassionate in her treatment. And never pushed me to do more than Iu2019m capable but encouraged me to progress steadily. Before each visit I will have questions for her about my condition. She competently guided me through each step. She even saved me money by referring me to a place where I could get free medical supplies in SF. She also examined my wounds and taught me how to reduce swelling. She has rich resources to promote a healthy recovery. I have no hesitation saying my recovery has the best support through Heath flexn. I wound recommend health flex highly. And if youu2019re lucky you may get Katy to help you through the post recovery process. Katy is priceless.

★★★★☆

Reyne

2 weeks ago

My surgeon's office connected me to HomeFlex Home Health Services to assist me at home after a hip replacement. Overall, I am very happy with the services they provided and recommend them. I live alone so it was nice having people come by to help, especially the first 3 weeks after surgery which were the hardestnnA friendly rep phoned me a few days before surgery to introduce me to the services. She also called me at the hospital following surgery, instructing me to phone them as soon as I return home to launch the home services. I appreciated that.nnThe nurses checked my vitals, changed the incision's dressing and adequately answered questions. The friendly, personable occupational therapist did a great job evaluating my living situation and determined I needed 2 grab bars for my shower/bath tub area for my safety, which I greatly appreciated. I wish though they the OT had connected me to my city's Dept. of Aging, who can provide free installation of these grab bars as the cost of this is tremendous. I was unaware of this free service provided by my city until several weeks after my last OT meeting.nnThe first physical therapist assigned to me didn't work out so I requested another, and HomeFlex Home Health Services rep assigned me another without any problem. The second PT was much better, helping me regain confidence walking outside, navigating sidewalks and crosswalks which I needed and greatly appreciate. The PT prepared me to move on to a higher level of PT at the hospital.nnThe only negative experience was higher level staff not returning calls. I had some questions, left messages twice, and no one returned the calls. Towards the end of my service, another question came up, and I was lucky that a supervisor was available by phone to answer the question so was transferred to him, and he answered my question satisfactorily.

★★★★★

John Azevedo

a month ago

I was sent a team for PT,ST,OT and a nurse.nThe took a complete assessment of mynhealth condition and set up a plan. I see someone at least once a week. PT l see twice a week. Everyone is clean,dressed well,and speaks so l can understand them. I am starting to feel better already.

★★★★★

i l

3 months ago

Needed their service for an elderly parent. The physical therapist Wendy and Occupational therapist Sara are amazing. Very caring and professional to help our elderly parent recovering. Speech therapist Slava is also very helpful to assist on helping the swallow issue. In-house visit nurse are very nice as well. Overall great experience with their service.

★★★★★

Adel Goldenberg

2 weeks ago

Darina is very knowledgeable ,attentive and always responds right away when needed.if I have a problem I call her and she comes on the same day. She is very knowledgeable about medications.if there is a need she contacts primary care doctor to solve any issues. I highly recommend her services.