★★★★★

Nabila Nafsin

2 weeks ago

Me my husband and my daughter - all of us are big fan of Dr. Helal. He has been seeing my kid since we moved here. I am so so happy that I have found him. He listens and he makes us and my daughter comfortable by starting a conversation and then ease the way to the diagnosis. My daughter loves him!nAbsolutely amazing practitioner!!!nI only have one issue that sometimes it is hard to get hold of the front desk office over the phone.

★★☆☆☆

Ashleigh Williams

a month ago

The only reason they are receiving 2 stars and not 1 star is because of the doctors. I have not had a bad experience until today. Whoever your office manager is, she needs to be talked to about customer service skills. She is extremely rude and has a horrible attitude. I caught her in a line after I emailed documents and she tried to say she read the documents. I call back after receiving an email from her, she never read the full document. After about an hour or 2 I received another call stating they still wouldn't be able to help with with filling out the form that tbe pcp has to fill out. I call back and I am met with a horrible attitude, the phone is answered and met with hold. While I was in hold of 7 minutes, she comes back to the phone with a horrible attitude. Not only did she have an attitude she argued with me. I had to school her on what a pcp can and can't do as far as forms. When I asked to speak to the office manager conveniently that is who I was speaking to. After the encounter with her, I will not be returning. She has ruined the whole experience. You are going to loose a lot of people because of her horrible attitude towards the parents of your patients. You can be a great doctor but if your staff treats people horrible then the experience is ruined.

★★★★★

Natalie Barber

6 months ago

We have been taking our newborn here and have had such a fantastic experience so far! The front desk is so helpful and kind, and both Dr. Hilal and the nurse practitioner, Becca, are incredibly knowledgeable. They answer all of our many questions as first time parents with patience and compassion. Theyu2019re gentle with our daughter and take the time to give her a thorough examination. We are so grateful that we found Goldfish Pediatrics!

★★★★★

Mikaela Myrin

9 months ago

I have been taking my son here for 18 months (since he was born) and they have been fantastic. They always are so helpful and have gotten him in same day if he is sick. 10/10 no complains at all. This place is a million times better than the pediatrician I grew up going to.

★★☆☆☆

Kim Stone

3 months ago

We took our son in for an Urgent Care fever and ear infection. When I called to ask for the amount I was told that it would be 150 which I paid in advance. The receptionist was rude to my husband and the staff was not friendly. Even though I had explained the situation over the phone 10 minutes before my husband got there and we just needed the ear drops for the infection, he has tubes and I had already talked to the ENT, they kept asking why they were there. It is one thing to ask once to confirm, but 3 times?! Then they tested my son for flu, rsv, covid, influenza assay without our permission and charged us an extra 132 for it! Never again!nMy husband left pissed off cause they kept slamming doors and being very rude.