★★★★★

Akila

3 weeks ago

They were so nice!! I had a cut on my left hand and they were able to glue it back together and wrap it!!! It wasn't that bad, but they let me get some antibiotics. They're really nice, will tell you the pricing (if you dont have insurance), and help with letting you know what you should do next. I recommend them and I'll be going back if something else happens to me at work!

★☆☆☆☆

S J

a month ago

Avoid this urgent care if you can. Their staff is inexperienced and incompetent. We were given incorrect information over the phone, they wasted so much of our time, they have no regard or empathy for someone who is unwell and needs to be seen.nI think the ownership of this business changed recently and this UC has gone from bad to worst, they don't use SOLV anymore for appointments, not possible to make an appointment on their website. Someone told us that they don't accept welkins any more and we have to make an appointment.nAs per Google maps, it shows that they are open till 8pm on Saturdays, we called them multiple times between 7-8pm, no one answered their phone?nTake this review as feedback from a frustrated customer and work on improving your service.

★★★★★

Karen H

4 months ago

My mom was sick with flu-like symptoms and coughing and with her COPD I was worried about it all settling in her chest. Her primary care doctor could not get her scheduled in and said to go to the ER. The BS&W ER hospital around the corner from us was packed with people with long wait-times. I remembered seeing this Urgent care in this shopping center. I thought, well, this is all we have now, let's just go for it and hope for the best. I called to check on the wait time and they said they had just slowed-up with walk-ins so I hurried and got her there. They were surprisingly friendly with check-in and quickly got us back to see the doctor. It reminded me of a mini CareNow clinic. The nurse that checked her vitals was just darling and brought Mom a bottle of water. Who does that? Not any medical place I've been to!!!! The doctor was so sweet and patient going through all Mom's symptoms and her current meds and actually looked at us both when we conversed and listened. We were in and out and I was able to get back to my job. This is the place I will be coming to every time we need urgent medical care because getting in to see our regular doctors is most of the time impossible!!! I am bad at remembering names so I apologize for not being able to address the doctor and nurse directly in this post. Thank you for your kindness!

★★★★★

Katie Reyes

4 months ago

Abigail at the front desk was super helpful,nThe provider dr Anita was awesome gave me options and information on everything I had going on and the nurse Jamie was fast with the steroid shot and made sure I didnu2019t pass out as I tend to pass out with shots ud83dude02 overall the wait time was very minimal they got me in and out and listened to everything I had going on. So glad I came here and the prices are not bad at all

★★★★★

Annacua Durham

2 months ago

Absolute one of the best places for care!! Hands down, the most caring attentive staff!! Very professional from the front door to the exam room!! So glad I found them!!