★☆☆☆☆

Artem

2 months ago

Went in for a flu test and got charged 400 dollars. I called and asked ahead about the out of pocket cost before heading over and would not have set food in their office for that amount. They are blaming my insurance. They refuse to send my invoice like literally every other medical establishment does and are making me go in person to pick it up.

★☆☆☆☆

Kevin Cornner

4 months ago

Had a 230pm appointment got into a room at 239pm very acceptable. Intake Nurse was immediate and exceptional. Now you're starting to wonder why this isn't a 5 star.. Ok now the rubnWaited in a very small room for over a 100 minutes for a visit from the doctor that never came because at that time I decided to cut the cord and seek medical attention from someone else..nI would encourage Immediate Care to take this review and improve on the quality of care you are providing your patiences. Who knows it could be one slow doctor but worse a normal practice.

★★★★★

Nick Atkinson

3 months ago

Shoutout to Dr. Pinder and team !!! ud83eudd47nI had whatu2019s called a u201cvasovagalu201d response to an injection - a.k.a u201cthat sh*t hurt and almost knocked me out!u201d ud83dude2eu200dud83dudca8nThe team was quick to respond and helped stabilize me (literally, and iu2019m a big dude) ud83dude2dud83dude4fud83dudc95nThank you all for being on it and for being compassionate ~

★★★★★

Evan Lattner

6 months ago

I had lab work done here that was sent to an outside lab and not covered by my insurance since it was not considered preventative care. Couple weeks later, I got the bill and it was $2,400 for a urinalysis.nnFelicia Martin, the clinic director, talked to me and explained the cost was astronomical and immediately got in contact with the lab. She assured me that she would see me through this and I wouldn't have to pay that much. The next day, she had gotten the lab to waive my bill completely. Can't say enough good things about Felicia's integrity and roll her sleeves up mentality for patients. She did not have to go out of her way to help me, but she did anyway. Means the world Felicia!

★☆☆☆☆

tammie peters

a year ago

Absolutely horrible service today! I signed up on line at 7:30 a.m. for a 10:20 a.m. appointment time. I completed all the necessary paperwork including taking pictures of my id. I arrived for my appointment 10 minutes early and was then told that no doctor had shown up today. The office opened at 9:00. They had my phone number and could have easily called me and explained the situation but instead they let me drive to the location knowing I couldnu2019t be treated. When youu2019re not feeling well, thatu2019s a lousy way to treat a person. So frustrated and in pain, I drove to urgent care in Broad Ripple and now I have a 3 hour wait. I was not able to sign up on line for this location due to the unforeseen circumstances with Nora. I will NEVER return to the Nora immediate care location again! They obviously donu2019t care about patients or have respect for peopleu2019s time. This all could have been handled much more professionally.