★★★★★

Ash Easley

3 weeks ago

Wonderful Experience for a New Mom u2013 Highly Recommend University of Chicago Ingalls Memorial!nnAs a first-time mom, I was nervous and overwhelmed about everything that comes with preparing for a babyu2014but University of Chicago Ingalls Memorial truly made the journey so much smoother. One of the best parts was discovering that they offer free prenatal classes, including Lamaze classes, birthing preparation, breastfeeding support, and newborn care education. These maternity classes are not only incredibly informative but also very supportive and welcoming.nnI learned so muchu2014from what to expect during labor and delivery to practical, hands-on tips for breastfeeding and taking care of my newborn. The instructors were kind, patient, and knowledgeable, and they always made time to answer our questions. It was also a great way to meet and connect with other expecting moms.nnThanks to these free prenatal education resources, I felt confident and prepared going into laboru2014and even more ready to care for my baby once we got home. Iu2019m so thankful for the support and education provided by University of Chicago Ingalls Memorial. If you're expecting, I highly recommend their maternity services to help you feel informed, empowered, and ready for motherhood!

★★★★★

Robert Den

2 weeks ago

My mother came in the emergency room I was scared to death she wasn't going make it. Those emergency room Dr's and nurses didn't give up. My mother was move to the ICU on a vent tubes every where I thought I would never hear my mother's voice again the Dr didn't give me any hope but the nurses did my mother came off that vent, and talking away it still a rough road ahead but I am hear her voice. The hospital may not look like a 5 star but the staff are all 5 stars from the front desk to the Dr's and nursing staff. Thank you Thank you

★★★★★

Nina

3 months ago

I cannot thank the entire team at Ingalls Memorial Hospitalu2019s emergency room enough for the excellent care I received. From the moment I arrived, every doctor, nurse, and staff member treated me with the utmost professionalism, kindness, and compassion. After a painful slip and fall at work, I was upset and in severe pain, fearing that I had fractured my skull. However, the team reassured me every step of the way.nnThe intake process was smooth and efficient, and the medical staff took the time to explain every procedure in detail, including my CT scan, which put me at ease. Their patience and empathy made a world of difference during such a stressful time. I truly felt that I was in the best hands, and their exceptional care gave me confidence that I was receiving top-quality treatment.nnI am beyond grateful for the professionalism and attentiveness of the entire ER team at Ingalls Memorial Hospital. They not only provided outstanding medical care, but also showed genuine concern for my well-being. Thank you for everything!

★☆☆☆☆

Jada Duncan

a month ago

I was having really bad stomach pains for about 4 days without being able to move my bowels. I couldnu2019t take the pain anymore so I went to urgent care as soon as I got out of class and thatu2019s when I found out I needed an emergency appendectomy.nThe nurses called an ambulance and rushed me to ingalls. All of this was super random and I was alone so I began to call my family. I arrived around 11p to 5 east and once I got off the stretcher, I told my boyfriend to come up. Nurse Rosie and Tech Trevon told me visiting hours are over and I explain to them my situation and how this is so random and I needed emotional support. I heard the word surgery and I was literally scared. They argued with me and went back and fourth for about an hour instead of accommodating me. I asked to speak to the charge nurse and the house supervisor. This delayed my care. I walked in the hallway to see what was taking so long and thatu2019s when I heard them talking about me saying they didnu2019t want me as a patient. I was mortified. The charge nurse witnessed all of this but didnu2019t do much so once Lillian Richardson came up to speak to me ( 2 hours later) I told her everything that happened and she said my visitor could spend the night. Now as I stated my pain was truly excruciating and I still havenu2019t been checked into the hospital, no pain meds, no nothing. At this point I was crying. Nobody wanted to take me on as a patient and I wanted to sign out AMA, a near by doctor mustu2019ve heard the commotion and he came in my room as told me the severity of my situation and convinced me to stay. I finally was assigned a nurse (Tami) and she start getting me started on meds.nThis was my first impression and I felt scared and very unsafe! These are nurses; people who are supposed to serve with care.nSo the second day comes and I was up all night. The doctors even told me no matter the amount of morphine, my pain would be the same until I got it removed. So nothing was helping me. Now Iu2019m assigned to nurse Shannon. Her bedside manners were horrid. She told me surgery was at 2p and I would have to clean up with CHG wipes and I said ok, at 10a transport comes in to take me down and I told her I didnu2019t wipe down yet & she got loud & asked u201cwhy didnu2019t you wipe down? They will cancel your surgeryu201d and I responded that she told me surgery wasnu2019t until 2p! So she begins to wipe me down fast and rough (mind you my stomach is killing me) I began to cry while this is happening. She sent me down to surgery with all of my piercings still in as well. Time goes by and surgery went well, come to find out my appendix had a rupture in it.nRewind back to the beginning of the stay, if this was a serious surgery, why wasnu2019t a surgeon on call that night? Why did I have to wait til the next day? In pain?nnSo after surgery, I come back to my room and now I have incesions and my bed still hasnu2019t been changed ( EVS hasnu2019t came to my room my entire stay)nFresh out of surgery my mom and sister questioned Shannon about the cleanliness and they began to argue in the hallway so security was called ( this is fresh out of surgery)nnLastly, the night shift came on and usually I noticed they take vitals 2x per shift, Shakiyah only took my vitals once and my blood pressure had been getting so low. I looked on my chart and see she charted something for 3/4a but she never came in my room to check them. So my boyfriend went to the nurses station and asked was anyone gonna check my vitals and thatu2019s when nurse nekia came in to check them around 7a

★★★★★

mary Moore

3 months ago

Honestly I see how the reviews stars are so low. I have a lot of of medical issues have for years how I'm still alive is beyond me. However the staff in this hospital are so friendly and helpful,along with their gift of distracting you from your worry.its absolutely amazing. Starting at the registration desk omg they are amazing. And know me the second I walk in the door by name is very comforting. CT X-ray pulmonary breast clinic. I switched to this hospital because I was dissatisfied with all the other hospitals I had been to had surgeries at omg. What a change and my family Dr is the absolute best doctor I've ever had. If he moved to another state I would fly just to be his patient. Having medical dr.s and staff who truly care is detrimental in keeping our mental state of mind in tact. While going through whatever it maybe. So I thank everyone! And they all deserve a raise in my opinion for going above and beyond for the patients.