★★★★★

brenda osegueda

3 months ago

Dr. Klug is a wonderful doctor . He listened to my chief of complaint and made sure I was accommodated. Iu2019m glad this urgent care takes my insurance

★★★★★

Maria Sanchez

12 months ago

Walked in and out with a quickness but felt VERY taken care of. I called everywhere and was constantly told 1hr wait , or turned away.The lady with blonde curly hair greeted me with the warmest smile and made me feel very welcomed. The medical assistant was very friendly and noticed the book I was reading and gave her input. The PA Bill, was very nice. Took care of me very well. Would 100% recommend

★☆☆☆☆

Kurt Garcia

a year ago

I recently visited Dr. Klug's urgent care facility with my sick 2 year old daughter who had a fever. To say our experience was disappointing would be an understatement. Dr. Klug barely glanced at my daughter, standing by the door, and casually informed us that she had both COVID and the flu. Shockingly, he didn't bother to check her vital signs or even examine her for signs of an ear infection. It felt like he couldn't wait to rush us out the door, asking if we had any questions as if he was in a hurry to be somewhere else. Such a shame for a young looking doctor, showing a lack of empathy and professionalism. This lack of care and thoroughness is unacceptable, and I wouldn't recommend this urgent care and Dr. Klug to anyone.

★☆☆☆☆

Gabriel G. Acevedo

2 years ago

Horrible service. The ladies at the front desk are very rude and unprofessional. The girl that says sheu2019s medical billing wonu2019t verify your insurance they want you to call and then send information when that is their job. She was even rude to my insurance company on the phone. The manager Kelly is so clueless and doesnu2019t know what she is doing. She doesnu2019t even know what she is talking about. Iu2019m sorry Iu2019m not trying to bash ppl. I never leave comments like this but donu2019t come here. Worst experience ever. I asked them where can I file a complaint and they said their was no where I can file a complaint. So rude.

★★★★★

John Norton

3 years ago

Went here today for abdominal pain that hasn't subsided in several days. Saw Dr. Klug, who was phenomenal and really cared and tried to help me. He actually conversed with me and didn't just tell me it's this, deal with it like I know some doctors can. He ordered abdominal x-rays which were quickly done right next door. X-Rays looked clean, so he talked to me for a while about the results, a prescription that might help, and what I could do going forward. He said I can always come back if I do not improve soon. Overall it was a fantastic experience and if Dr. Klug saw regular patients, I would see him as my primary. Also, the office staff here was very nice and friendly, and did not keep me waiting. I really appreciate their kindness and promptness.