★☆☆☆☆
Beautiful Mind
2 months ago
Horrible place to receive care, the wait is extremely long . I recently went there and was told if I didnu2019t put a card on file I couldnu2019t be seen for a past due visit in which I paid the last time I was there but obviously this is another balance? I agreed to pay something on that balance however I refuse to leave a card on file which apparently is a new rule I will not be demanded to leave a card on file especially when I have taken care of my past balances it was the rudeness for me. Not sure of the young ladyu2019s name but her Dad is extremely kind sheu2019s gonna end up causing Mr JC to even lose more clients I believe thatu2019s his daughter.
★★☆☆☆
t h
3 years ago
Went in for an appointment at 8:30. Was there til about 11:30 before I decided enough was enough and left without ever seeing a doctor or nurse. Lady at the front desk seemed very annoyed when I asked her to talk to my insurance agent because the billing was unclear. If you are okay with waiting a long time (2 to 3 hours) , then this place is fine. If you respect your own time, then another clinic that doesn't overbook is better.
★☆☆☆☆
Christopher T. Smith (BeTheChange)
5 years ago
I have been going to the Louisiana Family Medical Clinic in Bossier City for several years. They have an excellent Nurse Practitioner who is my go to. Recently, I happened to have the opportunity to be seen by a Physicians Assistant by the name of Adam Lawson who was a u201cfloateru201d in the Bossier location due to staffing issues.nnBefore I get into my issues with the experience, I'd like to give some background on myself. I have a Masters in Business Administration with a concentration in Healthcare Administration. Iu2019m also in my second year of doctoral study with Johns Hopkins Bloomberg School of Public Health where I am pursuing a DrPH (Dr. of Public Health). I feel itu2019s necessary to share this, because I have extensive knowledge in the healthcare field, which is why I have such a problem with how this medical professional conducted himself.nnLouisiana Family Medicine Clinic caters largely to those bellow the poverty line and other defense/at risk communities. In these types of locations, it is common to see that the staff, administration all the way up to medical practitioners, becomes very numb and desensitized to these types of patients and can often, unknowingly, slip into a habit of treating them poorly. Sadly, this is even more common in healthcare facilities that cater to patients on Medicaid and the like. I have seen this very often not only in my studies/research, but also in person, much like with Mr. Lawson.nnWhen I saw Mr. Lawson in the Bossier location, I was instantly made aware of his lack of u201cbed side manneru201d and complete disregard for building any type of rapport with the patient. He had next to no sense of professionalism, and questioned not only my intentions, but also the choices my trusted, long term provider has made. All of this on a whim, within seconds of walking into the room. I had three areas of concern upon coming in. One was slightly addressed (very much run of the mill, go to, no effort type of remedy), the second was chuckled at then disregarded, and the third wasnu2019t even given an opportunity to be mentioned. This all occurred within the course of about 3 minutes, after which he returned to the nurses station to continue talking and laughing. Upon bringing this up with a nurse, I was informed that several other people have commented on his lack of tact and professionalism.nnAs a trained medical professional, it saddens me to see young, newly licensed practitioners who have no understanding of how to properly deal with a patient. Had he known my background, I am certain the experience would have been different altogether; however, I was quickly lumped in and subjugated to the treatment he most likely gives his u201ctypicalu201d patient. The worst part is, the common patient in these facilities often doesnu2019t understand that this type of negligent care isnu2019t the norm nor is it acceptable. People like Mr. Lawson along with the current status and lack of care for at risks populations, are two of the main reasons I chose this field. While Iu2019m not optimistic, I can only hope that my words are seen by someone at Mr. Lawsons practice who can at very least communicate with him and make suggestions. I also hope my review may be seen by someone who perhaps has also been treated the same way and now understands we all deserve equal, unbiased, professional care - No matter our social status or form of insurance/payment.
