★☆☆☆☆

lynnmarie adams

2 months ago

Called at 3:25 to confirm I could get an EKG and didnu2019t need an appt., the woman I spoke to as long as I got to the clinic and they were still accepting patients, I could get the EKG. I arrived, they were still accepting patient's, I took a ticket, my number was called, I checked in with my info. when I was called back and then was told they only do EKGu2019s for pediatric patients. TRAIN YOUR STAFF ON WHAT SERVICES YOU OFFER. Of course no one in the office would admit that it was them who had the phone conversation with me, zero accountability. The supervisor was rude, asking me why I came to Chelsea instead of going to Charlestown where my PCP is located. Why? Because I live closer to Chelsea, what does it matter, itu2019s all part of the same hospital!! Then she proceeded to say, even if we make an exception, your Dr. needs to be here in Chelsea. End result, they didnu2019t do it and even if you look on any website it clearly states they perform EKGu2019s in the Chelsea Lab. Update your information, update your employees, DO BETTER!! I then needed to go over to Urgent Care and wait with the sick patient to get an EKG.

★★★☆☆

Nickele Gigante

3 months ago

Girl at radiology department checkin very rude. I went for cat scan did not know it was at the other building a block away . She was telling me it's out front building I have breathing issues was block away . She was rude not helpful . Terrible I came back and actually told her remember me I was here for cat scan well that building is not out front a block away . stupid people

★★★★★

Heather Bryant

5 months ago

Was in and out! Got my labs done fast ! was perfect instead of going into the busy city and it was in my patient portal in under an hour ! Thank you

★★★★★

Anastacia Maldonado

4 months ago

Very good doctors and nurses here. Even the secretaries. I been going here since I was a baby.

★★★★★

Yenna Yagjian

a year ago

The lab and radiology are great- short wait times, lovely staff, quick and painless! The admin and medical staff at Urgent Care were also great. There can be long wait times here, but the medical staff is thorough and kind.