★☆☆☆☆

Diana A. Bermeo

a year ago

If I could rate zero stars, I would! Just as others have mentioned, walk-ins arenu2019t accepted. The kicker is their website clearly says theyu2019re professional, compassionate, take insuranceu2026 total fluff! The lack of professional customer service is appalling. My mom went walked in since this location is the closest, only to be given the rudest attitude and was turn away bc she didnu2019t have an appointment. Oddly the women said she could be seen but needed to pay a flat $200 and they didnu2019t take insurance. My mom was happy to pay just to get the medical attention she was seeking, but even agreeing to pay the u201cfirst time patientu201d fee, she was rejected. Why waste a patients time!!! In all honesty, I donu2019t know how this facility is even still operating. DONu2019T WASTE YOUR TIME!!! There is a nearby immediate care 10 minutes south that actually cares to provide the medical attention AND are professional!!!!

★☆☆☆☆

z S

a year ago

Believe the reviews. I mean it when I say out of all the doctors I had, Dr. Khamis was the worst. I only realized that when I left his office and started seeing other better doctors. Because I was a patient for a few years I can write a book on my experiences here. But Iu2019ll try to keep it down to a few red flags. For one, the office is a revolving door and thatu2019s usually a sign of a bigger problem going on but not the biggest deal fine. Itu2019s almost like they tried to fit as many people into one time spot as they can even if they had to make excuses for it later. I waited on average 1-2 hours to see him even with appointments, not that they took walk-ins at the time anyways. But one day he was 3-4 hrs late and blamed traffic & u201cother patientsu201d at another clinic he works at. No apology for wasting peoples time, nothing about doing better in the future. Donu2019t believe me? Just sit in his waiting room, people are always complaining about him disrespecting their time. Especially if you understand any Arabic. Thereu2019s a lot of interesting interactions. Iu2019ve seen patients lose their patience often here and it was almost always because of the scheduling issues. Itu2019s a nice looking office & they even have a pharmacy next door to make it appear to be convenient as possible for customers only most of the time it felt like they were just prescribing whatever they could whether it worked or you needed it or not. He also said once to me that he doesnu2019t make enough money only maybe $40 per Medicaid patient at that time when I complained about the overbooking/overprescribing just to make more money thing, not that it should matter. When I brought up a concern I had for an RX I was on for a long time with no change in symptoms, he was annoyed & told me I was welcome to see another doctor & leave his clinic.. I posted an honest review about my experiences & a few weeks later I called the office to ask a question about my med record & the manager place told me that because of my u201cnice reviewu201d (her words) that the office wanted nothing to do with me. In other words they were retaliating and that was my punishment, how professional. They followed up with a letter saying the same more or less in writing. I didnu2019t care as by then I had already been looking for a new doctor. These are only a few of many times they rubbed me the wrong way. He should thank Allah I never sued him or reported and only left a review. His u201cIu2019m a doctor I do what I wantu201d attitude is why his ego is so big. He canu2019t take even the smallest criticism or concern. And he should be thankful I only left a review and never sued him. 0 starsu2026 Save yourself the headaches, thereu2019sbetter more professional and ethical doctorsout there.

★★★★★

Danny B

2 years ago

I walked into the facility with a nasty infection from a possible spider bite. They helped me , even though they didn't have to. My insurance situation was a mess. The entire staff is incredible. The receptionist(s), the nurses, the young lady that went above and beyond for me, Dr. Khamis...ALL of them. I'm so grateful for this place & more importantly these wonderful people . Thank you so much for everything.

★☆☆☆☆

Vince u201cVinnThehuman13u201d _

10 months ago

The hours listed are wrong across the board and there is no sane way to make a reservation. or book any sort of appointment online using their horrible website. Why do you need to make a reservation at an immediate care facility?

★★★★★

Yak Mahdi

8 years ago

I had a great experience while i was there. Everyone one was so nice, from the receptionist to the doctor. Despite it was busy the wait was very short. I was treated by Dr Khamis, he was very nice and did everything possible to make me feel better. Further more i was paying out of pocket, so he gave me a very good discount. Overall is urgent care is 10/10. I have been to a few urgent cares and this place is by far the best. I will definitely go there anytime i have a problem. Its also very affordable compared to other urgent cares. You will not be disappointed with the services here.