★★★★★

Joseph Rando

a month ago

Expectations are low at Urgent Cares. Iu2019ve heard so many horror stories that I tended to avoid them. Happily, I was pleasantly surprised at Cooley-Dickinsonu2019s Urgent Care. Friendly staff, efficient operations, and caregivers who seemed to actually care. I will be back here if needed. Itu2019s exactly as one would hope.

★★★★★

Lev Siegel

4 months ago

Had a really great experience at cooley urgent care. The tech was phenomenal, kind and knowledgable (I didn't get to write down her name).nThe CNP, Tiffany Rose, was outstanding! She was so thorough, validating, thoughtful, curious and kind. She listened to all my symptoms, offered many options and was great at validating my discomfort! She left room for me to ask many questions and gave clear next steps.nShe is clearly very experienced and smart!nThank you!

★★★★★

Isabel Price

5 months ago

Aloha everyone,nnI wanted to take this opportunity to give a great review to the Northampton Cooley Dickinson Urgent Care! I live in Amherst, and I have been to the urgent care in Amherst and would not even consider giving them one star, but since I went for a work injury at the Northampton urgent care, I am pleased to say that they are amazing! I've been there since November and still continue to see them for my follow-up, and between Mellissa, Tiffany, and Lela, they are an amazing team of nurse practitioners I've ever seen since I have moved here from Hawai'i! I look forward to my next appointment.nnMahalo (thank you) for your kindness, help, and support!

★☆☆☆☆

Heidi Johnson

7 months ago

Don't go to this urgent care center. They're not set up to do pretty basic tests that most urgent care centers would do, or imaging, and they can't refer you to a specialist. I went in last week (because I don't have a primary care physician and can't get an appointment for 6 months) and was told there was nothing they could do other than send me to the ER for a non-urgent issue. It was the second time this has happened. I then went to a different urgent care center where they did a full panel of blood and urine tests, and referred me out to a specialist. My only guess on why they're so limited is that they get more money through the ER, so are purposely set up so that the doctors have to funnel patients there. Don't get me wrong- the doctors are nice, but the structure of the place makes it pretty worthless for a lot of what you expect to get in an urgent care center.

★★★★★

Erin Cohen

7 months ago

I went in on a busy Friday evening. The wait times were extensive but completely understandable. Once admitted, the staff took excellent care of me and were very friendly. I thought I had food poisoning, but a CAT scan determined it was appendicitis! I ended up having the procedure done the next day. I was informed of the process and what to expect. I had a great experience!