★★★★★

Linda Baker

a month ago

This is a shout out for Dr Jennifer Mclellan and the whole surgical team at Estes Park Health! My husband needed surgery and the Denver area is so busy and crowded that we were told we had to wait 21/2 months for surgery. We saw Dr Mclellan and were on her schedule in 2 weeks. We had a wonderful, personal, warm, relaxed and professional experience. The surgery went perfectly and my husband is now back on his feet and feeling great. Kudos to OR manager Christina, OR nurses Pat and Heidi, peri-op nurses Kelly and Lynnett and our CRNA ( whose name escapes me at this moment). We will definitely make the trip up to Estes Park Health when and if we need surgery in the future! Thank you all for such awesome care!

★☆☆☆☆

Amy Elizabeth

a month ago

Iu2019m very torn about leaving this review. I have been a patient of this office for 25 years. My daughter was born here in 2010. My doctors here; besides a select few that were specialty doctors have been the greatest doctors Iu2019ve ever had. Proponents for myself and all their patients. Recently I went in for a check up. My regular doctor was out so I saw the physician who was covering for her. She ordered some blood work done in regards to some concerns I had. Went upstairs and had my blood work drawn. A month or so later I get a bill for $1700!! The total bill itself for the blood work and X-ray was $2000 and my insurance paid 300. I assumed this was ann insurance issue which theyu2019ve always been great about paying for things so I called my insurance. The woman I spoke to explained to me that the blood work was coded as an outpatient ER visit and that if EPMC resubmitted under the correct code I would owe my copay - $25. My insurance called EPMC, I called EMPC and my PCP sent the billing dept an email requesting they resubmit. They never returned my phone calls, emails or my insurances phone calls. They have since sent me to collections. I always thought I was safe at Estes Park Medical Center from overcharging and upcoding, but I guess they are just as corrupt and predatory as so many other facilities. I love my doctor so much but I am fearful of fraudulent billing done by them now that I see they are happily doing it even when called out.nnEdit u2014 PLEASE do not patronize me with your generic response. Your billing office was reached out to multiple times to rectify this and chose not to.PLEASE delete your response

★☆☆☆☆

Salvatore Castango

3 weeks ago

Please avoid this hospital at all costs. Bring your loved ones down to Loveland or Longmont. I donu2019t even know where to begin with my experience. My mother was admitted to the hospital and then given two different drugs that cannot be mixed together from a doctor that had to u201cstep inu201d that day and It almost killed her, and I had to sign her life away that night with my siblings. Since then she has been in the hospital every month. I have had to drive up from Fort Collins week after week, day after day to get the correct paperwork in order. Every single time I walk into that hospital, they do not have any of the paperwork in order that we spoke about previously. Nobody there is on the same page at all nurses, nobody.The social workers, and front desk people are the only people that seem to give a shit. She has a closed head injury. She gets confused very easily. They stop her off of certain prescriptions and then refill them at the pharmacy continuously without letting the pharmacy or anyone else know. Their system is broken. I have sat down with doctors and social workers and made myself power of attorney so that I am able to put her in a helping home when the time is right. But week after week day after day when I come up, they tell me that I am not power of attorney and I cannot get anything done. It is beyond frustrating. I donu2019t have enough negative things to say. Stay away from this place

★★★★★

JL Thurman

2 weeks ago

I was running late, so I called and was told that they had a couple of openings, so to come on in. Everyone I spoke with was very nice and helpful. They explained what they were going to do & made sure I didn't have any questions. They were very quick and efficient.

★★★★★

Andrea Raffanti

4 months ago

Incredible experience, wonderful staff and facility. While on vacation became unfortunately sick and was seen immediately by friendly and knowledgeable staff and medical team in the ER, the surgeon and team were phenomenal and the Med Surge nurses were highly attentive and helpful.