★★☆☆☆

Sam Greene

4 months ago

To be a medical facility with a PT center on the second floor, one would think there would be adequate handicap parking and accessibility into the building. Not so. There are two spaces on the far end of the building for handicap parking and a ramp, but certainly not close to the entrance.nnThe doors coming into the building are not automatically opening doors so if you are one person trying to push a wheelchair into the building, it will be challenging. While trying to navigate two sets of doors to get into the clinic, you will have to figure out how to protect the patient, open the door, hold the door, and safely push the wheelchair inside. Once youu2019ve made it passed the first set of doors you are rewarded with the privilege of doing it a second time to finally get into the check-in area of the clinic. It is no small feat. Trust me.nnWhen I politely mentioned this to the attendant she never acknowledged my criticism. She never said, u201cIu2019m sorry for your trouble. I will pass this along to my supervisor.u201d It was like she was ill-equipped to handle a complaint or criticism so she just did not say anything. To me, thatu2019s rude or at a minimum very poor customer service.nnI would have given a one start review based on the handicap parking situation and difficulty in getting a wheelchair through the doors, but the staff was pleasant. Hence, the two star review.

★★★★★

JANEL CAMPBELL

a month ago

Yesterday I took my daughter to urgent care. We were taken to the back immediately. The nurse was very nice and she was very thorough. Dr David was very nice. Great bedside manner and kid friendly he spoke directly to my daughter and I appreciated that because my daughter is 9 years old and she told Dr David how she felt this past week. This was a pleasant visit!

★☆☆☆☆

Erica Johnson

a month ago

I would give zero stars if I could. Whatu2019s the point of making an appointment if you still have to wait an hour while the PA sits at the desk. Had I not poked my head out and asked how much longer Iu2019d have to wait thereu2019s no telling how long I would have sat there. Her bedside manner was not professional she appeared aggravated that she had to come in there. Only for me to leave without a resolution. I called to voice my concerns and whomever I spoke to I guess found it amusing because she dropped the phone. The young ladies at the front desk were pleasant however the restu2026. I would have been better off going to the emergency room. The visit was a waste of time and waste of copay. I will NEVER VISIT THIS LOCATIONnAGAIN!!!!!

★☆☆☆☆

Craig Nemeth

a week ago

GO TO WELLSTAR URGENT CARE!nThe first time I went to Peachtree urgent care was in 2016. Paid my deductible at the counter, I was seen and they billed my insurance. Two months later I got a bill for over $300 because Peachtree billed my doctors visit to my insurance company as an u201cout of network primary doctor visitu201dninstead of an u201curgent care visitu201d. To try and scam more money from them. I ended up calling them dozens of times to correct it.nnThey admitted their mistake, and STILL sent the remainder of the bill to collections AFTER I paid my deductible at the counter and my insurance company paid them for an u201curgent care visitu201d. I went back in 2022 and STILL had a balance which I put $100 on JUST TO BE SEEN.nnThen yesterday I went there a third time. Almost 10 years later and would not see me unless I paid them money for a doctor visit and treatment I DID NOT RECEIVE. I called the billing department and for the third time and almost 10 years was told by a supervisor it was a mistake they made. I should not have been billed for a primary care doctor visit out of network. I should have only been billed for an urgent care however, I STILL owe the money Because they canu2019t correct it.nnThey acknowledged I did NOT received the treatment I was billed for they Acknowledged that I paid the deductible at the counter they acknowledge they billed my insurance and received money and they acknowledge that I gave them $100 just to get seen two years earlier.nnI asked the guy hey, so did I pay you at the counter in 2016? Yes, did you get the sum of an u201curgent care visitu201d from my insurance company? Yes, did I give you $100, 3 years ago for a bill I shouldnu2019t have been sent? Yesu2026 THEN WHAT DID YOU SEND TO COLLECTIONS AND WHY CANT I BE SEEN TODAY? His response was ludicrous. u201cYou have to pay it, sir because thatu2019s what it says you have to payu201dnnThey are crooks!! GO ANYWHERE ELSEnnI spent over 30 minutes on the phone with the billing department until I finally told the guy on the phone well I guess you donu2019t want my business today. I will go somewhere else and hung up.nnI went across the street to Wellstar urgent. I was checked in, seen AND treated in less time than I was on the phone with peach tree billing! In and out in 30 minutesnnThey only care about money!!

★★★★★

Ali Barry

2 months ago

I was seen on 3/23 for a cut that needed stitches. The team was amazing, professional, and got me taken care of very quickly! The provider was awesome as she explained every step of the way and follow up care! Thank you for taking great care of me on my Sunday!!