★★★☆☆

David S

a week ago

Once in a while a receptionists is suite 1 will be unprofessional, rude, and a little hot headed. Dr seems to side with receptionist but in all their circular logic is there's no excuse for their behavior, I felt abused mentally today. I strongly advise bringing another person with you when going to any Bangor doctors office as a witness and mutual protection.

★★☆☆☆

Raymond Wortman

a month ago

My daughter had a 3:00 pm appointment was there at 2:45 pm checked in and I had to go back to window at 3:15 pm and see why my daughter wasn't being seen. Window said I wasn't checked in. Saw 2 more people do the same. Not a good experience.

★★☆☆☆

Linnie

8 months ago

Every time I call itu2019s at least a 15-20 minute wait on hold listening to some God awful piano music over and over and over.nAlso, when they leave a message to call them back they donu2019t say who the message is for (we have 4 people in our family who are patients).nAlso, todayu2019s message on machine was to call them back. No details. Spent 18 minutes on hold only to be told it was a reminder for an appt next week. You have GOT to be kidding me!nJust leave a detailed message, or send the confirmation via email or text.

★★★☆☆

Sean Cyr

a year ago

3 Stars only because of the call center! It's ridiculous every time I call it's at least 15min to 20min hold time before you even speak a word to someone! At this point it would be super beneficial to have each location handle their own calls! There's 4 or 5 women behind the desk at brewer. Other than this I'm happy with their service.

★☆☆☆☆

Candice Tracy

a year ago

They called me a few hours before my appointment and canceled my very important appointment that I scheduled 6 weeks ago with my doctor for my medical needs I've been dealing with and told me sorry but your doctor is leaving early today so we have to cancel your appointment. They treat you like your medical need isn't important and brushed it off as well you can always come to walk in care. No I'm not going to walk in care and waiting my whole day at walk in care when I have a scheduled appointment and it's not my problem that they want to leave work early. Why should my medical health be effected by them wanting to not be at work. Not ok with this.