★☆☆☆☆

Stephanie Fuller

2 months ago

Great staff and a great doctor. It was my first visit and I was anxious, but she assured me and I felt supported on my treatment plan. (5-Stars for the Dr)However, (unfortunately) I was unaware they merged or were bought out from Brident Dental Care. I left them due to billing and the lack of willingness to help the customer. I was told since their printers were down they would email me my invoice and plan. When I call they will all say the same thing .... I will send a message to the office.... When all I needed was my invoice of the dental plan they proposed. I need time to call my insurance company to verify my policy and PT responsibility. They are not allowing me that time when they did not send the invoice as the front office stated they would. (1-Star for billing/availability for the customer)Communication and patient care is a high priority for me. I worked in the medical field in ALL the areas, so I know about following through for patients. I had 5 stars and changed my review solely on the customer service through Dental Works Call Center. They refused to allow me to wait for a supervisor. I was hung up 3 times today, Saturday, and twice Friday.

★★★★★

Jaquelyn Carter

3 months ago

The Dentist and her team are incredibly friendly and professional, theyu2019re always putting me at ease during appointments. During my exam she thoroughly explained my treatment options and made sure to get me scheduled right away. What I Appreciate most is the detailed explanations of procedures and treatment plans the front office presented me with. The organization and communication is on point at this location which is super important to me as a patient. Their office environment is calming and the dentist/assistants prioritized different steps to minimize discomfort during treatments. The office is very well maintained, and the staff is always organized and prepared. They have always made sure to bring me back on time for my appointments weather that was just a check up exam or for procedures. I will be returning to Fossil Ranch Dental Care for all of my future dental visits. :)

★★★★★

Carli Rene

2 months ago

This office is insane! The care, the time they took to go over every question in detail with my sister and me was phenomenal!!! If youu2019re trying to get more bang for your buck and these hard times, and you want quality work with quality dentist and their whole team of orthodontics and everything one stop shop that you could ask for the this is your place! They are down to earth and not bougie. Theyu2019re awesome. I recommend this to anybody and everybody who is having problems with their teeth.

★★★★★

Taylor Perales

a month ago

Had a great experience at fossil ranch dental. I came into the office very nervous to receive two root canals, but everyone made me feel so comfortable. Dr. Z and Jazzy went above and beyond to make sure my experience was okay.

★★★★★

Bronco Juarez

3 weeks ago

Iu2019m so happy I went to the dentistu2019s office today.I got to meet my dentist, and she was very professional. She made me feel comfortable and took care of my painful toothache. She also took the time to explain the necessary steps I need to take to manage the pain and take better care of my teeth.