★☆☆☆☆

Michelle McCaskill

3 months ago

This place is a joke. Had an ER visit in 2024 and apparently you get a separate bill from this place, but I never got a single bill through the mail and all of a sudden get a text that I have a bill in collections. I called and they asked for my address, then said it was mailed there 3 separate times. How convenient you say that AFTER I provided my address. I said whoever made that note either lied or didnu2019t do their job because I doesnu2019t make sense for me to u201closeu201d 3 different pieces of mail if it was supposedly sent. I wonu2019t be going back to Moore Regional Hospital unless Iu2019m dying because they use this company.

★☆☆☆☆

Ashton Queen

11 months ago

Scam of an organization. They are sub-contracted out by Moore Regional Hospital (don't use them!). So you pay MRH, thinking you're good to go. Then, months later, they send bills with no details to your house.nIf you call, they have a non-US call center which refuses to give you any details about the care they allegedly privided- they want you to scan in power of attorney for your child and send it to them.nI'm not sure why MRH uses them or how this billing structure is even legal.

★☆☆☆☆

Christina S

2 years ago

Same issues as everyone else: I paid my bill AND it cleared my bank in November. I am still getting bills in January saying I owe the money. Last time I spoke to someone from their billing company, they said it takes several weeks to post a payment. That is ridiculous-and it has now been months. You cashed my check! It should have been posted when received. This is the worst run organization ever! Years ago I had the same experience as others with receiveing a bill years later from collections. Dealing with their billing company is a nightmare, and they don't have an office to actually deal with someone here.nnUpdate: I was finally able to locate someone in the local office to take care of my issue.

★☆☆☆☆

rmq 0211

4 years ago

No one knows what this place is UNTIL THEY GET THE BILL! Pretty sad. I left Moore regional all paid up, or so I thought. A few months later, I get a bill saying that I owe them $750 for services received. Isn't that special? They were unwilling to provide me with an itemized bill or work with me on the bill. Therefore, I am unwilling to pay the bill. It's not unreasonable to be given a detailed explanation. Especially for a large bill. Good luck to anyone that finds themselves weaved in their web.

★☆☆☆☆

Gabrielle Von Rupp

5 years ago

All reviews listed are 100% accurate in terms of my experience as well. They ran every test possible, all of which were ran at my OB a week prior with a NORMAL result. Did not discuss any treatment prior to moving forward. Did swabs/labs without consent. When you try to give them a call to ask any questions, if you get through, they are not helpful. Goes to a Voicemail most of the time. Billing is separate from actual office and actual office states they have no control over billing.