★★★★★

Michaela Moore

2 months ago

The staff was professional but also personable. They always welcome walk-in clients which itu2019s important in a small town like Juneau. When my own PCP is too booked to see me, this clinic is a Godsend. It is hard for me to see doctors that I donu2019t know, but the staff here made me feel valued and at peace right away. The physicians assistant I saw was knowledgeable and helpful and the treatment plan worked well.

★★★★★

Charlie Payne

2 months ago

I was extremely impressed with my visit. Check-in and the staff were quick and professional. Shingles was my diagnoses so I was not cured in only one day.nnAnnoyingly the requests for this review have been a bit excessive but I guess it's the times we live in. I intend to tell everyone I know about the excellent service I recieved anyway.nnHighly recommended

★★★★☆

Amy Kesten

4 months ago

Masks and hand sanitizer available in the lobby before you even enter.nVery friendly receptionist. Very thorough, medical assistant and fabulous medical provider. The only reason I gave a four star was because of the wait. I even got a follow up call in the next day to see how I was doing.nSo happy with the service and so thrilled that Wendy Smith is at this practice.

★☆☆☆☆

Ryan Hamilton

a month ago

This place isnu2019t very Urgent and they sure donu2019t care much. They were 45 minutes late for my scheduled appointment, I was forced to pay them $150.00 before seeing the doctor, ( I donu2019t have insurance.) The secretary said there could be extra charges if we do anything EXTRA (x-rays, blood testing were the examples she gave me.) Nothing extra was done and the doctor Wendy, said I was good to go. After I left the clinic, the secretary called me and asked me to come back in and pay my balance. I was confused because I had already paid and no EXTRA tests were done. She made me pay another $151.50. (Extortion, or I wouldnu2019t get the antibiotics.) So over $300 just for a written prescription of antibiotics. Just to talk to a doctor. Try another place in town that cares about people more than money!

★★★★★

Jenn Schafer

5 months ago

I'm not a local. I arrived midweek and by Friday had fluid in my ear and some sinus congestion after spending 4+ hours on a flight pressed next to a man who was coughing and sniffing/snorting the whole way. Poor dude, but I knew it was very likely that this would be my fate. Anyways, before my ear got real bad, I stopped in Juneau Urgent and Family Care to assess and in hindsight, it was a really good choice. There was no waiting. The front desk was quick, easy and helpful. I registered online, payed my copay and waited about five minutes. The nurse ran through preliminary vitals n noted my symptoms and was very understanding. I felt heard. The doctor then checked my ears n such, understood my adventure thus far and gave me a script and some options based on how things might progress, so I didn't have to come back if things go south and incur another office visit bill. That was the cherry on top. I'm from the Midwest and this was a more comprehensive visit that I typically receive back home. I really appreciated the entire visit and now feel very comfortable if and when I need care in the future. Way to hit a home run! Thank you!