★☆☆☆☆

Tonyetta Perry

a week ago

Before being seen here, I was seen by 4 different physicians at 3 different practices (urgent care, pcp, and ophthalmologist) and given 3 different diagnoses and 2 different treatments that only exacerbated my symptoms over the span of 2 weeks. After finally being fed up, my only option was to go to the hospital. I called ahead to be sure they had tools that could help, as that was the excuse for 3/4 previous physicians not being confident in their diagnosis. After describing my issues, the triage nurse (Carmen Quiles) immediately tries to deny me care, saying she doesn't see why I can't do what I'm asking them to do (examine/flush my eye) at home or with the eye doctor. I told her I had been trying, nothing was working, and my vision was getting worse. I had to beg to be treated and they spent most of the time denying the severity and validity of my symptoms. She even got snarky in her comments on my chart. When I was finally seen, by someone who also had his doubts about my issue, but was finally willing to listen to me, I asked him to simply look at the back of my eyelid, which everyone else neglected to do. It took him 3 seconds to find the problem. Instead of making me feel like I was a problem for wanting my healthcare to be thorough and KNOWING that something was being overlooked, he listened and treated me with respect. I am grateful for providers like him, but to the Carmen's: all you had to do was swallow your pride and listen to your patient. I wasn't even asking for much and I remained respectful, but because you felt that your knowledge was more important than my knowledge of my own body, you were going to deny me care had I not advocated for myself. Is this what American Healthcare is supposed to look like?

★★★★★

Elva R

5 months ago

I cannot praise this hospital enough the bed side manner are chefs kiss. The staff is so welcoming and friendly aside from some of the staff that work in the front. The nurses made me feel safe, calm, and relaxed. They were all very compassionate and most importantly competent. I donu2019t know if the military hospital ruined me but they should learn from you guys. Thank you guys so much for having me. Thank you to the ER and the OB and nurses that helped with my emergency surgery. Merry Christmas and Happy New year!nnLove, a very satisfied patient 12/23/24

★☆☆☆☆

Latasha Reynolds

a week ago

Racial Disparity is so real at the hospital. The provider wrote falsifying information about my pain and about things that I said, that I did not. I was there for 3 hrs in the back. Never saw a nurse until 30 mins I was about to leave. I hate this place!!

★★☆☆☆

Ally Cat

a year ago

I expected slow service for a hospital, but never have I ever been interrupted so many times. The rooms are shared so I had to put up with a patient yelling & screaming drunk all night. Not to mentions the nurses come in without introduction, even when they arenu2019t your nurse to use paper towels & other items in the room. A nurse was yelling in my room to another nurse about her computer. They literally put anyone on the line that doesnu2019t have any courtesy. Dirty too.

★☆☆☆☆

April

4 months ago

Wow so a dear friend of mine has been here repeatedly only to b sent home repeatedly.this last visit she went in confused she has had many strokes and yesterday she was slurring and one side of her face was dropping. She stayed overnight. They released her today I waited downstairs in front over an hour for her when she comes outside she was in a wheelchair with a pair of hospital pants down to her knees obviously they were to small and a sheet. The the orderly doesn't speak English and he motions for me to help him put her in the car a complete stranger saw me having a rough time and stops to help. I know we need a hospital but we also need good caring people who work there this hospital has had a bad name bc of the people who work there if u don't want ur job then hire people who do . Got to do better. ud83eudd2cud83eudd2c my mom retired from this hospital and she would not allow us to take her there either now I see why.