★★★★★

Cristian Carney-wiedmer

a month ago

Went in for stiches half my finger tip was cut off, came in, only cost me $300 was in and out in under and hour and the service was quick and mostly painless! Deffinalty reccomend for any minor/non life threatening injurys!

★☆☆☆☆

Lorene Thomas

5 months ago

I am the mother of the son you denied care to after you feared you would not receive payment due to him being seen at a hospital. You did not even hand my daughter in law the clipboard to fill out the necessary paperwork that you held in your hand after you realized he had been seen at a hospital. He laid in your room and told you he was having difficulty breathing. You all did not care. Of course my daughter in law called 911 after you made it clear that you would not lift one finger for him. You lacked any ounce of compassion. Do not try to double down on your actions as it is clear based on the number of complaints that you have that you lack the capacity and willingness to uphold your immoral decisions. What kind of urgent care takes no accountability and argues with every single customer who says they were wronged by your facility. I agree with all their complaints, your staff is rude and incapable of showing human decency. You failed my son and it is by the grace of God that another facility helped him and treated us with the respect we did not receive from you all. You should be ashamed. I pray the right person sees this and skips your urgent care and moves on to the next. To sit on here and lie about your decisions goes to prove even more the kind of people you all are .

★☆☆☆☆

Brennae Brown

5 months ago

If you are in the medical profession soley for the money, PLEASE PLEASE get out !After being told it would be 8 hours before my husband could be seen at Barnes Jewish Hospital, St. Louis,Mo after being rushed to the hospital via ambulance, we left AMA (yes thats our right) after watching him cry out in absolute agony telling me he was having difficulty breathing and chest pain. There were more critical patients ahead of him.I have patronized St. Louis Medical Professionals, LLC several times before and never had any complaints until yesterday. The doctor REFUSED to even look at him , assess him, come in the room, take a temperature, or show an inch of compassion because u201c he would not get paid for the visitu201d. They stated that because he was seen at Barnes they wouldnu2019t get paid. They wouldnu2019t even dial 911 for us to have him transported anywhere else. I dial 911 for them to send out an ambulance. When Affton EMS arrive, even they were outraged and astonished that they wouldnu2019t do anything for a patient due to payment. Mind you I know everybody does NOT have insurance, what if I was a cash paying patient ???? I COULD have and WOULD have PAID ANY AMOUNT to have my husband treated. Furthermore, the doctor was discussing with his staff as he would not say one word to us on how people think that being transported by ambulance means something & he would wait 8 hours anywhere we went.Mercy Hospital South took him IMMEDIATELY as they discovered he had SEVERE HYPERKALEMIA which is life threatening and requires immediate medical assistance. He did not wait in the emergency room, was given a bed & treated promptly !Iu2019d give no stars if I could.IN RESPONSE TO YOUR LIES . PLEASE DO NOT MAKE ME POST THE VIDEO OF YOU SAYING WE WILL NOT SEE HIM BECAUSE BARNES WILL BE PAID. YOU LITERALLY SAT THERE AND SAID IT. & WE HAD INSURANCE LITTLE MISS. SO THAT IS WHERE THE TALK OF INSURANCE COMES FROM. YALL WERE TOO BUSY GOSSIPING ABOUT THAT SITUATION THAN HELPING. YOU DID NOTHING BECAUSE YOU WOULD NOT BE PAID AS YOU FEARED BARNES HAD ALREADY BILLED FOR THE VISIT. YALL GET ON HERE AND LIE AND TRY TO BE DECEIVE EVERYTIME YOU GET A BAD REVIEW. THIS IS THE WORST URGENT CARE IN THE WORLD AND YOU SHOULD NOT BE IN THE MEDICAL FIELD. A MD DID NOT EVEN COME IN THE ROOM TO ASSESS THE SITUATION . THIS IS NOT THE FIGHT YOU ALL WANT. I WILL CONTACT THE NEWS ABOUT THE MATTER WITH VIDEO. THANKS FOR YOUR RESPONSE

★★★★★

h q

a month ago

very nice and professional people, you can know your costs upfront. very satisfied

★☆☆☆☆

Ehren Leonberger

10 months ago

This place has really gone downhill. Recommend to the new mercy UC down the street near Dierberg's. Here, staff are annoyed to serve customers. There is no proper waiting room: they literally have chairs in the hallway. Online registration will blank check-in details if you look at it wrong, No paper check-in option when I asked, I'll send you another link. To go to the same clunky website that doesn't work, ya sure. Filled with antiquated covid questions, right. When I walked out to go to the mercy urgent care down the street, I realized she had taken my driver's license and I had to go back to retrieve it, argh. I'm writing this review from the mercy UC patient room, which I was in and swabbed for strep in less than 5 minutes from walking in the door. Avoid StL Med Pros at all costs.