★★★★★

Kevin Chen

2 months ago

The on-campus health services are quite convenient. Generally speaking, I am able to schedule an appointment soon and find the medical team here compassionate and responsible. In addition, the services are usually completely free for students.

★☆☆☆☆

Shawn Ferguson

2 months ago

This place is an ABSOLUTE JOKE. The women who work at the front desk are extremely rude, dismissive, and disrespectful. I could be dying and I'd still be waiting over an hour to be seen. They always want to diagnose me with the same condition just so they can get me out of quicker, without actually proper examining me.

★★☆☆☆

akash bhatt

6 months ago

I have had mixed experiences here. At times, it is organised and quick (and I must say my experience with the nurses and doctors has always been great). However, the waiting line system is terrible. I am writing this review as I am sitting here, waiting for over an hour. The hour would not be a problem if it was truly crowded - but, while checking my status updates through SMS, I am being told that there is no one ahead of me in line for the last 40 minutes. Somehow I am not being called - at the same time, 4-5 people who entered AFTER me have gone in. Extremely frustrating

★☆☆☆☆

Kristina Kipp

8 months ago

Everytime Iu2019ve been here which has probably been four times Iu2019ve waited over an hour to be seen.. the virtual waiting room is a joke and will text me saying Iu2019m next in line but after that 5, yes 5 other names are called before me. Donu2019t come here if you donu2019t want to waste 3 hours. The receptionists just chit chat and were annoyed when I interrupted them to ask for help and expressed what I wrote above. Itu2019s unfortunate and concerning that this is the only resource on campus. However one kind receptionist was helpful and one doctor was understanding of my frustration.

★★★★★

Ilya Mavropulo

9 months ago

That was our family clinic while I persuade my masters at UMass. I highly recommend it. Attentive staff, fast lines, always help.nI used it for 2 years straight and honestly I never encountered anything negative like other patients describe here.nnI like UHS staff and facility and recommend it for both walk-in and appointment services