About UPSTATE URGENT CARE PLLC:

1000 RAILROAD AVE APT 1, WOODMERE, NY 11598-1645

516-748-8800

1174194856

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What Customers Say

★★★★★
Katrina Kieltyka
a month ago
This was hands-down the best experience Iu2019ve ever had at an urgent care anywhere. The front desk staff, nurses, and the doctor were extremely sweet and kind and helpful. There was no wait, everything was super clean. Iu2019m so glad this place opened up in the neighborhood.
★★☆☆☆
Nailah Khan
4 months ago
Iu2019m giving this establishment 2 stars only for the helpful front desk. This place should designate a separate area that is ONLY an urgent care and the other ONLY a primary care. I came in thinking this is a urgent care and I had to wait over an hour to be seen by a doctor. I was then prescribed medication for a 5-day period but it didnu2019t even last the full 5 days because of lack of refills. I had to do a run around to try to get my refill asap as Iu2019m sick but the Bushwick location was also incredibly helpful in giving guidance. It wouldu2019ve also been nice to have some water too since I had a sore throat but the water jug stayed empty and no one refilled it.
★★☆☆☆
Dana Richards
5 months ago
I am only giving 2 stars because of the nice front desk staff and medical assistant. My 5 year old has been seen at this site twice and both times, he has been misdiagnosed by the provider. He went in with what was a fever and clearly thrush related to strep throat. We were told that the thrush was from a medication reaction. and saw no irritation in his throat. Two days later, we ended up at the ER due to a diagnosis (from another provider) of severe strep throat including swollen lymph nodes. Fast forward to yesterday, my son has high fever persistent cough and slightly heavy rapid breathing. The provider tells us to give him a throat spray (that she didnu2019t prescribe like she said she would) and get some throat lozenges. Now, my son has a bad night with high fever and heavy breathing, we go to see A DIFFERENT PROVIDER ELSEWHERE who is concerned that it may be pneumonia because of the way that his lungs sound and his breathing. Yesterday she claims that she didnu2019t hear anything in his chest or lungs. Unacceptable. As a parent, it is scary for a child to be misdiagnosed, especially during these times. We gave this place two chances and it has been disappointing both times.
★☆☆☆☆
Annie Gregory
3 weeks ago
Urgent care had a sign they were temporary closed and didn't care to update google with this. Not a great look for people looking for urgent care. Went there at 10am sharp to find this sign with my partner who had a concussion. The least they can do is update google and other popular sites.
★★★★★
Rell Santos
4 months ago
I discovered this office due to many others around me being closed. The front desk staff ( on duty January 6th) were absolutely amazing, welcoming, and professional. I also had the pleasure of meeting the doctor there who diagnosed me quickly and accurately. The office was very clean as well.