★★★★☆

Joshua Degreiff

6 years ago

Very small the clinic they don't have too many doctors sometimes getting too slow. Dr. Alseny Balde who attended me he was very nice person and explain me with patient my symptoms, he help me a lot with my health issues and concerns.

★☆☆☆☆

Candy Tulips

a year ago

It is a shame because Dr. Alseny Balde is an excellent doctor in a poorly run facility. This place is mismanaged with ratchet Spanish females at the front desk and phone. They are extremely rude, unprofessional, and impolite. They have no customer service skills or speaking skills to conduct conversations necessary for patients. When you call, they immediately put you on hold for a long time hoping you hang up. You have to call over 10 gruesome times to get a hold of the doctor. They are lowering the high expectations of this clinic and makes long time customers and new want to not come back. What if another facility wants to call my doctor or I have an URGENT ud83dudea8 problem? Guess what? Wonu2019t get taken care of any time soon. Not with those hood females conducting ratchet customer service. Please ud83dude4f I hope they and the doctor see this. Iu2019m tired of being treated like this.! Fed up! Hire someone that can deal with patients efficiently and nicely and knows how to use a phone and computer. Staff with credentials! Trust me you would have more patients if u took care of this major problem! Look ud83dudc40 at other peopleu2019s complaints. This been going on for way too long. They even lie and say the doctor isnu2019t there because they know they did wrong. They talk to people dirty especially the main population of patients who are African. Yes, they purposely see certain numbers and send to voicemail or hold long time. They even pick up and hang up like 3 times in a row. Iu2019m one highly upset patient! As you see my call log photos, it shows you are on the phone waiting a long time or they cancel your call. I show proof.

★★★☆☆

Dominique Lambrecht

a year ago

Horrible customer service what is the advantage of being able to made an appointment online and per registering online then I come in an they are like oh our site is a booking site we canu2019t transfer the information from the site to our in office system then had to wait 15 min for them to transfer the info plus to fill out information that I provided in when making the appointment online. The best part is the front staff seem you be bothered by me asking the questions of whatu2019s the point and took forever to do their part. However the Doctor and medical assistant were amazing address all my concerns had us in and out. I would have given a 1 star if it wasnu2019t for the doctor and medical assistant.

★☆☆☆☆

Aziz Tambadou

10 years ago

First and for most they not organized!nThe doctor is slow as a sail!nDon't make an appointment because they will not stick to it . I was there just to pick up results, that took 2hrs 15mins. I don't know what kind of gig the run here. This is far any kind of professional establishment. Don't take your business there.

★☆☆☆☆

Helen

a year ago

This clinic is horrible the staff barely answers the phone they put you on hold all the time and the doctor is rarely on time I would not recons this clinic to anyone